Returns Policy:

 Thank you for visiting and shopping at Honey Heaven. The Following are the terms and conditions that constitute our Returns Policy.

 Returns:

 All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 Return Process:

To return an item, please email info@honeyheaven.co.uk or via our contact form stating why you are returning the product. Please note that you will be responsible for any return shipping costs. We strongly recommend you use a tracked form of delivery for return.

Refunds:

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Exceptions:

For defective or damaged products, please ensure you take a photo of the packaging, the item and the packing slip before Contacting Us